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Crews are working to make safe and restore power, however due to the scale of the storm outages may be prolonged.

All available crews are addressing hazards on the network. As part of our preparations, we have brought on additional operational field crews and staff, network operations controllers, call centre staff, and safety resources.

Our priority during the storm is responding to reported hazards to ensure the safety of the community and our crews. 

If you see any damage to the network, it is important for your safety to stay 8 metres clear and make the safe call to Western Power on 13 13 51 so that emergency response crews can attend the hazard to make the area safe.  

Estimated restoration times will be updated as our crews continue to assess the damage and repairs required. 

Customers who have experienced an outage for longer than 12 consecutive hours can apply for an extended outage payment via Extended Outages Payment once the power is reconnected.

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