On 1 November 2020, an updated Model SLA came into effect.
The SLA also relates to the Electricity Industry (Metering) Code 2012 by detailing how we and electricity retailers meet Code obligations
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The Electricity Industry (Metering) Code 2012 provides information on the rights, obligations and responsibilities of Code participants. It outlines rules for providing metering installations at connection points, metering services, standing data and energy data.
We provide metering services to electricity retailers in accordance with the Metering Code Model* Service Level Agreement (SLA). The SLA includes information on the costs and timeframes of metering work and services – including scheduled and off-cycle meter reading, electricity meter upgrades and installations, retailer credit management and the provision of metering data for these tasks.
*Applicable to retailers where no other agreement is current.
SWIS communication rules provide information on communication methods and protocols for metering services and were created in accordance with part 6 of the Metering Code.
The Metrology Procedure provides information on the correct provision, installation and maintenance of metering installations on the Western Power network. This documents is managed under the Electricity Industry (Metering) Code 2012 and subject to approval by the Economic Regulation Authority.
NMI (National metering identifier) is a distinct and universal identifier or code for each connection point in the electricity market. The NMI Allocation Procedure for the Western Australia electricity market outlines how codes are allocated and the type of meter configurations and data streams allowed at a connection point.
The Mandatory Link Criteria explains when and why we may need to install a communication link as part of a metering installation. This document is managed under the Electricity Industry (Metering) Code 2012.
In accordance with the Electricity Industry Metering Code 2005 - Clause 6.6(f), all metering schedules for network connection points for the coming calendar year will be published by 31 October. The procedures for, and frequency with which the schedule may be revised are detailed in Section 3.3 Data Collection/Data Processing, of the Metering Code Model Service Level Agreement.
The meter reading schedule outlines the routes (method to group supply points by read date) and the next schedule read date associated to all routes for the following calendar year.