Your frequently asked questions
FAQs
Have a question about power outages, how to connect electricity to your property, or what to do if you had an electric shock? Explore our FAQs here.
FAQ Categories
Apprenticeships
Careers
Claims
Clearance applications
Community batteries
Complaints
Connect to the network
How can I save power?
New connections
Solar connections
Connection
All Connect to the network FAQs
All Customer Communications FAQs
Connection point changes
Load shedding
Submitting an application
Electrical contractor service requests
Network documentation
Revenue offset
Emergency Solar Management
What is peak demand?
Customer communications
Future of the grid
Metering
MyWP Projects
Project access and visibility (Transmission projects)
Pre-application enquiry (Distribution projects)
Project enquiry (Distribution projects)
Third-party access management (Distribution projects)
Organisation management
Account Management
Project access and visibility (Distribution projects)
All MyWP Projects FAQs