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Only electrical contractors should complete this form. This form addresses the following requests:

a) Temporary disconnection / reconnection 

b) Overhead to underground supply

c) Phase Conversion

Please submit requests one at a time

To ensure a smooth payment process, please submit each request one at a time. Using multiple tabs to complete this form may cause issues.

Service request to modify existing supply

Application details

Is this request for the permanent removal of a meter only?
warning

Stop!

Do not continue this service request, you will need to request a supply abolishment through your retailer. 

warning

Stop!

Do not continue this service request, you will need to request a supply abolishment through your retailer. 

Is this request for electrical work?
Phone numbers start with 0 and are 10 digits long. Example 0893265221

Worksite details

Please validate your notice number first, then validate the meter by clicking the validate button. 

Please validate your notice number first, then validate the meter by clicking the validate button. 

Do you want an additional meter to be installed?
warning

Stop!

Do not continue this service request, please contact Western Power. 

warning

Stop!

Do not continue this service request, please contact Western Power. 

Which of the following services do you require?
Is this work required outside of business hours?
alert

Disconnection / reconnection occurs between 8am and 3pm Mon-Fri, excluding public holidays. 

alert

Disconnection / reconnection occurs between 8am and 3pm Mon-Fri, excluding public holidays. 

info

Disconnection / reconnection occurs before 8am or after 3pm Mon-Fri, or on weekend / public holidays.  

info

Disconnection / reconnection occurs before 8am or after 3pm Mon-Fri, or on weekend / public holidays.  

Summary

Please check the above details before proceeding to the next step.
View the Service Request - terms and conditions online.

Please check the above details before proceeding to the next step.
View the Service Request - terms and conditions online.

Payment

Your request will only be submitted after a successful payment, please click on the button below to start your payment. This payment service is powered by bPoint. Click on 'Start payment' to fill in your credit card details, on a succesfull payment your request will be processed. 

warning

Please avoid refreshing the page or using the back button while your payment is being processed. Processing may take up to 2 minutes.

Your request will only be submitted after a successful payment, please click on the button below to start your payment. This payment service is powered by bPoint. Click on 'Start payment' to fill in your credit card details, on a succesfull payment your request will be processed. 

warning

Please avoid refreshing the page or using the back button while your payment is being processed. Processing may take up to 2 minutes.