Increase large commercial connection
Who is this for?
For people wanting to upgrade the electricity supply to a maximum demand greater than 1300A/1000kVA.
How long will it take?
3 months to provide you with a technical assessment
8-12 months to provide you with a design and quote, depending on the complexity of your project
3 months to construct, upon payment of quote and confirmation your site is ready
Timeframes indicative only and subject to change based on demand.
How much will it cost?
We'll provide a quote after we complete the scoping and design of your project.
Application process
You’ve applied
1
You’ll receive a scope
2
You’ll receive design fee invoice
3
You’ll receive a quote for the delivery of the works
4
Let us know how we went
5
What to include with your application
A site plan
Provides us with an understanding of your work site, the location of existing and new assets and help us to design your product. It will need to include:
- Your property
- Neighbouring properties
- The location of the supply point
Site photos
Help us understand your current connection arrangements and more easily identify potential site specific issues. Photos will need to include:
- The extent of the worksite
- Any obstructions in the area
Neighbours authority
If your project will impact your neighbour’s property by having new assets installed or relocated on or in front of their property, you’ll need their authorisation.
Revenue offset
If a customer would like to be considered for revenue offset, some information is required at the technial assessment stage. See our revenue offset FAQs for more information.
Your support documents will help us determine the future increase in electricity consumption at your site so we can confidently apply revenue offset to subsidise the upfront customer contribution.
Ready to apply for an increase to a large commercial connection?
Once you’ve gotten the above, you are ready to apply.
FAQs
You will be charged a design fee upon lodging your application.
Once your project proceeds to construction phase the design fee, excluding GST, is deducted from the price on your Access Offer and Acceptance.
Sometimes your circumstances change and you may need to cancel or change the information within your application after you have submitted it to us.
If you wish to change the scope of work in your application we will first review the change and then either:
- continue the project with the variation and invoice you for any additional materials, design work and remobilisation costs incurred. We will typically only take this approach when the change is very minor.
or
- if the change is significant we will cancel your project. You will need to submit a new application with your new requirements.
For cancelled applications we will invoice you for the costs incurred up to the point of cancellation (time and materials). If construction work has already commenced we will refund the difference from your access offer less any costs incurred.