Retailers and generators
Information specifically for retailers and generators.
Online services
for retailers and generators
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Retailer and generator portal | If you're a retailer or generator use this portal for specific transactions and updates related to your customers. This includes services such changes to customer details, metering requests or creating service orders for us to complete. | Read more |
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Above standard supply disconnections | You want a permanent or temporary disconnection above a standard supply. | Read more |
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Distribution isolation (LV/HV) | You are doing work that requires part of the Western Power electricity distribution network (0 – 33,000 volts) to be isolated. | Read more |
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Temporary transmission network isolation | You are doing work that requires part of the Western Power electricity transmission network (33,000-330,000 volts) to be isolated | Read more |
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Technical training and authorisation | Want to build your skills as an electrical contractor? See all our technical training courses on electrical safety and working with Western Power equipment. | Read more |
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Licensing & training | Professionals can find information relating to licensing & training offered by Western Power training services. | Read more |
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Transmission loads and large generators | For all transmission loads and generator connections in excess of 1MVA. | Read more |
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Working near transmission and communication assets | Get access to specific network data for your job risk assessment/safe work method statement, or find out what your options are for works within the danger zone. | Read more |
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Inverter system greater than 150kVA to 999kVA | You want to connect an embedded generation system (such as solar panels) greater than 150kVA to 999kVA. | Read more |
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Generator performance standards | You want to find out about the standards for new transmission connected generating systems. | Read more |
Manuals, guides and standards
for retailers and generators
| Name | Type | Download |
|---|---|---|
| Generator Commissioning Tests guidelines | Guideline |  XLS |
| Generator compliance monitoring program requirements | Guideline | PDF |
| Guidelines for acceptable use of ICT systems | Guideline | PDF |
| HV substation feeder exit circuits isolation policy | Standard | PDF |
| Earthing Standards | Standard | PDF |
| Network access billing | Guideline | |
| Retailer connections | Guideline | |
| Metering code | Standard | |
| Build Pack | Standard | |
| Generator Performance Standards | Standard |