Our SMS and email notifications will come to you directly from a Western Power mobile phone or email account.
The SMS will include a link to your notification letter, which provides information on the time and date of your planned outage. The link will start with the domain outage.westernpower.com.au.
The email has your notification letter attached as a PDF document.
Remember, you can choose whether you receive your planned outage notifications via email, SMS or mail. The default method is email, followed by SMS and finally mail. Call us on 13 10 87 to change your preference.