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Are my personal details, such as my name and address going to be transferred across a network?

Advanced meters cannot capture your personal information such as name and address data or transfer it across the network. The only information an advanced meter sends is related to your energy usage and this data is encrypted to a very high standard. The data Western Power receives from AMI meters is only provided to those with rights to access the data such as the consumer and the consumer’s electricity retailer.

Western Power has put in place significant measures to ensure information remains safe and secure and is not accessed by unauthorised parties.