You've seen a fallen powerline...
How far away do you need to be to stay safe?Find out
Have a question or want to leave some feedback?
Call our 24-hour emergency line 13 13 51 now to report a fault or hazard.
What is a fault or hazard?
Occasionally, power failure can cause loss or damage. For this reason we provide affected customers with the opportunity to claim compensation. You can learn more about our claims process here, or go directly to our customer damage report form to make a claim.
|General enquiries||13 10 87 (7am-5pm Monday to Friday)*||email@example.com|
|Emergencies & outages||13 13 51 (24 hours) *|
|Report streetlight faults or graffiti||1800 622 008||Log a streetlight fault
or report graffiti
|Complaints||13 10 87 *|
|Report fraudulent or corrupt behaviour
by a Western Power employee or contractor
|1300 304 550|
* Local call charges apply from a landline phone. Mobile phones may incur a higher charge.
We aim to provide information, facilities and services that are fully accessible.
363 Wellington Street, Perth WA 6000
Main Western Power Mailing Address
GPO Box L921, Perth WA 6842
Western Power Complaints Team
Locked Bag 2520, Perth WA 6001
Meter Reading Services (Self-Read Meter Cards)
Reply Paid 8285, Perth BC 6849