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What more do I need to know about relocating or permanently removing transmission and communication assets?

We have a team of dedicated Relocation Consultants who work on your behalf to deliver the best service. A Relocation Consultant will be assigned to your project once we receive your relocation enquiry form.

Relocation process overview

Once we've received your Relocation Enquiry Form and Relocation Enquiry Fee, we will provide you with a Works Planning Report. The Works Planning Report provides an indicative +/-50% cost estimate for the relocation works and a documented history of key information and decisions through the initiation, scoping and planning phases of the relocation project.

If you choose to proceed with the relocation works, the next step is to comprehensively scope the work and identify viable relocation options. This is performed in the ‘scoping’ phase.

Once a relocation option has been selected, detailed design is developed during the ‘planning’ phase’. For complex works, a  +/-10% planning estimate may be provided at this stage, however you may choose to omit this estimate if this brings time savings to the delivery of the relocation works. Planning estimates are typically not provided for simple relocation works.  

So that the relocation work is successful, we will request that you undertake any community engagement and obtain all approvals required for the relocation works.

Project timeframes

The time it takes to complete relocation works depends on the scale and complexity of the project.

Additional time will be required for the relocation works if your project requires steel poles or underground cables (or both), as these are manufactured to specific design requirements and are predominantly sourced from overseas.

Indicative timeframes are listed below:

Works type

Indicative timeframe

Wood poles

6 - 12 months

Steel poles

12 - 18 months

Underground cable

18 - 24 months

Relocation Works Contract

Relocation works for the relocation or permanent removal of transmission or communication assets are completed under the Relocation Works Terms and Conditions which are available on the interactive support tool.


Need to speak to someone?

We're here to help.
Call us on 13 10 87 (7am-5pm Monday to Friday) or
email your enquiry to

Kalgoorlie storm response

Update 19 November 2017 - 6.30pm

We have restored electricity to about 3,000 customers in the Kalgoorlie-Boulder area since the wild storms that struck the Goldfields yesterday.

We have eight extra specialist crews in the region working into the night to restore power as safely and as quickly possible to our other 14,000 customers currently without electricity.

Further restorations are expected this evening, but people - especially those with an individual connection wire from their house to the network that has been brought down by debris - should be preparing for a night without power.

In some limited cases those individual customers may be without power for several days more until connections can be repaired and tested and declared safe by authorised specialists.

Four 500kVA Western Power Emergency Generators will be used to assist in restoration and other critical infrastructure when it is safe to do so. Two nursing homes have had power restored with the use of generators.

We are continuing to focus efforts on lines that can restore power and services to critical infrastructure and large numbers of customers in an attempt to return power as quickly and as safely to as many people as possible.

The priority areas for our crews at the moment are in Coolgardie, Kambalda, Boulder, Lionel West , Somerville and Picadilly South, the central business district and Hannan and Porter Streets in Kalgoorlie.

Over 173 hazards were registered with Western Power which has been reduced substantially but there are still a number of hazards left to attend, and our crews are discovering more hazards as they move through the network frustrating our progress.

If you see a fallen powerline or damaged pole call make the safe call to Western Power on 13 13 51 or if it is a life-threatening emergency, please call 000.

Power outage map for restoration times.