Skip to content
Kalgoorlie storm response View details Close


What more do I need to know about a single phase to multi-phase conversion?

  • Before you purchase any materials and begin work on the installation, please ensure that three phase is available to your property. Please keep in mind that:
    • A three phase supply may not be readily available at all new or existing lots; there may be network availability limitations
    • It is not uncommon for regional distribution systems to comprise of only single or two phase capacity.
    • There are two policies; the Single Phase Underground Distribution System and the Single Phase Underground Rural Supply System which, if your area is affected by, will preclude you from three phase power
  • We will usually install a pillar in these circumstances. The pillar location will need to meet clearance requirements
  • Your electrical contractor will need to complete the installation by installing your meter and terminating the consumer mains
  • If your consumer mains are larger than 35mm2, we will need to terminate them for you instead

Need to speak to someone?

We're here to help.
Call us on 13 10 87 (7am-5pm Monday to Friday) or
email your enquiry to

Kalgoorlie storm response

Update 19 November 2017 - 6.30pm

We have restored electricity to about 3,000 customers in the Kalgoorlie-Boulder area since the wild storms that struck the Goldfields yesterday.

We have eight extra specialist crews in the region working into the night to restore power as safely and as quickly possible to our other 14,000 customers currently without electricity.

Further restorations are expected this evening, but people - especially those with an individual connection wire from their house to the network that has been brought down by debris - should be preparing for a night without power.

In some limited cases those individual customers may be without power for several days more until connections can be repaired and tested and declared safe by authorised specialists.

Four 500kVA Western Power Emergency Generators will be used to assist in restoration and other critical infrastructure when it is safe to do so. Two nursing homes have had power restored with the use of generators.

We are continuing to focus efforts on lines that can restore power and services to critical infrastructure and large numbers of customers in an attempt to return power as quickly and as safely to as many people as possible.

The priority areas for our crews at the moment are in Coolgardie, Kambalda, Boulder, Lionel West , Somerville and Picadilly South, the central business district and Hannan and Porter Streets in Kalgoorlie.

Over 173 hazards were registered with Western Power which has been reduced substantially but there are still a number of hazards left to attend, and our crews are discovering more hazards as they move through the network frustrating our progress.

If you see a fallen powerline or damaged pole call make the safe call to Western Power on 13 13 51 or if it is a life-threatening emergency, please call 000.

Power outage map for restoration times.