Skip to content
Kalgoorlie storm response View details Close

Support

Vegetation and fauna FAQs

If you still have power but there are bees in your dome please call 13 10 87 and we will log a job for someone to come and remove the bees.

If you have lost power as a result of the bees please call 13 13 51 to report a fault.

If you can see white ants on one of our poles, please call 13 13 51 and we will send a crew out to inspect.

Our tree and powerline safety brochure will assist with most of your questions in relation to vegetation. If you need any further information please call us on 13 10 87.

In urban areas, the minimum clearances are typically 2.5 metres to the side and 2 metres below the powerlines, while in semi-rural and rural areas the minimum clearances are typically 4 metres to the side and 2.5 metres below.

However, the clearance zones may vary in your area depending on the type of conductor used to transport electricity, the fire risk and distance between two poles (span).

Allow for reasonable regrowth when trimming your trees, so they can be maintained outside the clearance zones all year round.

For full details about safe tree distance, view our tree and powerline safety brochure.

If branches overhang powerlines, please have them removed - there should be no branches within the clearance area above powerlines.

Due to recent changes to the EnergySafety guidelines, and to maintain a safe and reliable network, Western Power may trim branches above powerlines that had not previously been trimmed. Should this occur you will receive an invoice for the work.

If your trees require trimming we recommend you hire a professional tree pruner or arborist as it is dangerous to trim trees anywhere near powerlines.

For further information, contact The Tree Guild of WA.

phone.svg

Need to speak to someone?

We're here to help.
Call us on 13 10 87 (7am-5pm Monday to Friday) or
email your enquiry to enquiry@westernpower.com.au

Close
Kalgoorlie storm response

Update 19 November 2017 - 6.30pm

We have restored electricity to about 3,000 customers in the Kalgoorlie-Boulder area since the wild storms that struck the Goldfields yesterday.

We have eight extra specialist crews in the region working into the night to restore power as safely and as quickly possible to our other 14,000 customers currently without electricity.

Further restorations are expected this evening, but people - especially those with an individual connection wire from their house to the network that has been brought down by debris - should be preparing for a night without power.

In some limited cases those individual customers may be without power for several days more until connections can be repaired and tested and declared safe by authorised specialists.

Four 500kVA Western Power Emergency Generators will be used to assist in restoration and other critical infrastructure when it is safe to do so. Two nursing homes have had power restored with the use of generators.

We are continuing to focus efforts on lines that can restore power and services to critical infrastructure and large numbers of customers in an attempt to return power as quickly and as safely to as many people as possible.

The priority areas for our crews at the moment are in Coolgardie, Kambalda, Boulder, Lionel West , Somerville and Picadilly South, the central business district and Hannan and Porter Streets in Kalgoorlie.

Over 173 hazards were registered with Western Power which has been reduced substantially but there are still a number of hazards left to attend, and our crews are discovering more hazards as they move through the network frustrating our progress.

If you see a fallen powerline or damaged pole call make the safe call to Western Power on 13 13 51 or if it is a life-threatening emergency, please call 000.

Power outage map for restoration times.