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Metering Code

The Electricity Industry (Metering) Code 2012 provides information on the rights, obligations and responsibilities of Code participants. It outlines rules for providing metering installations at connection points, metering services, standing data and energy data.

Metering Code Model Service Level Agreement (SLA)

We provide metering services to electricity retailers in accordance with the Metering Code Model* Service Level Agreement (SLA). The SLA includes information on the costs and timeframes of metering work and services – including scheduled and off-cycle meter reading, electricity meter upgrades and installations, retailer credit management and the provision of metering data for these tasks.

The SLA also relates to the Electricity Industry (Metering) Code 2012 by detailing how we and electricity retailers meet Code obligations.

*Applicable to retailers where no other agreement is current.

South West Interconnected Sysytem (SWIS) communication rules

SWIS communication rules provide information on communication methods and protocols for metering services and were created in accordance with part 6 of the Metering Code.

Metrology Procedure

The Metrology Procedure provides information on the correct provision, installation and maintenance of metering installations on the Western Power network. This documents is managed under the Electricity Industry (Metering) Code 2012 and subject to approval by the Economic Regulation Authority.

NMI Allocation Procedure

NMI (National metering identifier) is a distinct and universal identifier or code for each connection point in the electricity market. The NMI Allocation Procedure for the Western Australia electricity market outlines how codes are allocated and the type of meter configurations and data streams allowed at a connection point.

Mandatory Link Criteria

The Mandatory Link Criteria explains when and why we may need to install a communication link as part of a metering installation. This document is managed under the Electricity Industry (Metering) Code 2012.

Meter reading schedule

In accordance with the Electricity Industry Metering Code 2005 - Clause 6.6(f), all metering schedules for network connection points for the coming calendar year will be published by 31 October. The procedures for, and frequency with which the schedule may be revised are detailed in Section 3.3 Data Collection/Data Processing, of the Metering Code Model Service Level Agreement.

The meter reading schedule outlines the routes (method to group supply points by read date) and the next schedule read date associated to all routes for the following calendar year.


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Kalgoorlie storm response

Update 19 November 2017 - 6.30pm

We have restored electricity to about 3,000 customers in the Kalgoorlie-Boulder area since the wild storms that struck the Goldfields yesterday.

We have eight extra specialist crews in the region working into the night to restore power as safely and as quickly possible to our other 14,000 customers currently without electricity.

Further restorations are expected this evening, but people - especially those with an individual connection wire from their house to the network that has been brought down by debris - should be preparing for a night without power.

In some limited cases those individual customers may be without power for several days more until connections can be repaired and tested and declared safe by authorised specialists.

Four 500kVA Western Power Emergency Generators will be used to assist in restoration and other critical infrastructure when it is safe to do so. Two nursing homes have had power restored with the use of generators.

We are continuing to focus efforts on lines that can restore power and services to critical infrastructure and large numbers of customers in an attempt to return power as quickly and as safely to as many people as possible.

The priority areas for our crews at the moment are in Coolgardie, Kambalda, Boulder, Lionel West , Somerville and Picadilly South, the central business district and Hannan and Porter Streets in Kalgoorlie.

Over 173 hazards were registered with Western Power which has been reduced substantially but there are still a number of hazards left to attend, and our crews are discovering more hazards as they move through the network frustrating our progress.

If you see a fallen powerline or damaged pole call make the safe call to Western Power on 13 13 51 or if it is a life-threatening emergency, please call 000.

Power outage map for restoration times.