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Customer application forms FAQs

Type your email into the mandatory field and press "send now". This will retrieve your application.

Click ‘save for later’ at the top of the application. This takes you to screen where you can email yourself a link to retrieve the application. If you do not do this, you will need to start again.

Check the file size and the type of file.

If you are still having problems, email us at with the project reference number, attaching the document and explaining that you had trouble with the upload.

For small residential connections, submit an application to increase your power supply. You may have to go underground depending on the project scope.

Your application will be assessed by a designer who will then get in touch with you.

You will be charged a design fee upon lodging your application.

Once your project proceeds to construction phase the design fee, excluding GST, is deducted from the price on your Access Offer and Acceptance.


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