Reporting incidents and emergencies
You must report all incidents of electric shock and accidents, no matter how small
This section provides information and advice on how you can keep safe when you're working near Western Power’s electricity network or around the home. Use it in conjunction with the standards and regulations applicable to your industry and to put adequate risk management procedures in place before working around the electricity network.
State and Federal legislation, industry standards, codes of practice and guidelines provide the minimum requirements to safely undertake work applicable to your industry. However, it's your behaviour that is the last barrier between you and an incident. It's your duty of care to provide a safe workplace, to manage risk so far as is reasonably practicable and to protect against hazards. If you're unclear about your obligations we encourage you to seek guidance from guidelines specific to your industry.
Our focus is to deliver a safe supply of electricity to each and every customer within our network. Our duty of care is to maintain our infrastructure and if it's damaged, to repair it promptly to ensure the safety of the network.
Anyone who works near the network also has a duty of care to Western Power. If it's reasonably foreseeable that your works may impact upon overhead and/or underground assets then you must demonstrate due diligence as it applies to duty of care.
Seek out asset information well in advance from Dial Before You Dig. The plans you receive will show the location and voltages of overhead and underground electrical network assets in your work area. Voltage information supplied can be used to determine required clearances.
Perform an onsite inspection to ascertain the existence, location, depth and alignment of assets. Observing safe approach distances as stipulated by OSH Regulations section 3.64 and any other relevant industry standards and requirements.
Perform a job risk assessment and develop a safe work method statement to manage the risk.
Considering options that do not require working near the Western Power network. If you cannot work outside of the danger zone/s submit an application to Western Power to have the lines de-energised, isolated, relocated or removed. Options are also available to have visual aerial covers installed.
Follow Dial Before You Dig's 4 P's of safe excavation: Plan, Pothole, Protect, Proceed.
Update 19 November 2017 - 6.30pm
We have restored electricity to about 3,000 customers in the Kalgoorlie-Boulder area since the wild storms that struck the Goldfields yesterday.
We have eight extra specialist crews in the region working into the night to restore power as safely and as quickly possible to our other 14,000 customers currently without electricity.
Further restorations are expected this evening, but people - especially those with an individual connection wire from their house to the network that has been brought down by debris - should be preparing for a night without power.
In some limited cases those individual customers may be without power for several days more until connections can be repaired and tested and declared safe by authorised specialists.
Four 500kVA Western Power Emergency Generators will be used to assist in restoration and other critical infrastructure when it is safe to do so. Two nursing homes have had power restored with the use of generators.
We are continuing to focus efforts on lines that can restore power and services to critical infrastructure and large numbers of customers in an attempt to return power as quickly and as safely to as many people as possible.
The priority areas for our crews at the moment are in Coolgardie, Kambalda, Boulder, Lionel West , Somerville and Picadilly South, the central business district and Hannan and Porter Streets in Kalgoorlie.
Over 173 hazards were registered with Western Power which has been reduced substantially but there are still a number of hazards left to attend, and our crews are discovering more hazards as they move through the network frustrating our progress.
If you see a fallen powerline or damaged pole call make the safe call to Western Power on 13 13 51 or if it is a life-threatening emergency, please call 000.