Skip to content

Why do we need regular meter readings?

FAQs

Search, or browse through the topics below to find answers.

Why do we need regular meter readings?

If we have to estimate your meter readings all the time without being supplied actual meter readings, these estimates will inevitably drift out of line with your actual energy use. If our estimates are too low over a period of time, then you (or we) finally obtain a meter reading and your retailer bills you with a large debt on your account, you understandably won’t be happy.

So the best thing is to give us regular meter readings when you can so we can capture in our database the energy you’ve used. You will end up paying your retailer for exactly the energy you’ve used, no more, no less.