Skip to content

What hardware and software is supported in the online portal?

FAQs

Search, or browse through the topics below to find answers.

What hardware and software is supported in the online portal?

The online portal is optimised to be used on a desktop computer. 

Please note:

  • At present we do not have a self-reader application for Android or iOS devices, and our online web portal is not optimised for use on a mobile phone.
  • Some self-read customers have reported issues of being presented with blank screens when using the online web portal on older Apple devices. If you experience this issue please:
    • Retry using the portal on another browser or device,
    • Or alternatively, please submit your reading using the telephone service by dialling 1300 662 708.