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How long will it take to assess my claim?

FAQs

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How long will it take to assess my claim?

The time to assess your claim is dependent on the complexity of the investigation required and the number of claims currently requiring investigation.

While claims are generally investigated and finalised within a few weeks, some claims may take longer.

We will confirm we have received your claim and if you have any queries you can contact us, via our customer service centre on 13 10 87.