We’re busy throughout the year conducting essential maintenance to maintain and improve your power supply. We do this to keep the network at its best – like when you service your car to keep it running smoothly.
When conducting work in your area, we aim to complete the job with minimal disruption to you. If we can do it safely without turning off your power, we will.
We sometimes need to turn your power off to get the job done quicker or where there is a safety requirement. You will be notified in advance by email, SMS or mail if your property has a planned outage as a result of our work.
Very rarely, we may need to cancel your planned outage due to extreme weather conditions and other circumstances.