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Yanchep-Two Rocks outage update

For any enquiries about the restoration of individual connections, please contact our Customer Service Centre on 13 13 51.

Breakwater/Seatrees area | Yanchep area | Collie area | Mogumber area | Calingiri

Breakwater/Seatrees area

*19/12/19 - 12.30pm update*

Power has been restored to almost all the 259 customers in the Breakwater/Seatrees estates affected by the Yanchep bushfire. The scale and size of the reconstruction work undertaken by our crews to get power restored as quickly and safely as possible has been significant.

Even though our infrastructure has been replaced homeowners’ power may not be back on. There are additional steps that some homeowners may need to take.

When homeowners return to their homes, they need to look for a tag or notification on the status of their electricity supply.

  • If there is a tag that says `Temporary disconnection’, the homeowner or other person in charge must arrange for an electrical contractor to complete the required works. Once all defects outlined in the information pack have been rectified your supply can be reconnected.
  • If there is a tag that says `Ok to connect’, your connection has been deemed safe and you can switch your power main on.

If you are unsure whether your property has been inspected, please call 13 13 51.

For extra precaution, when `network power’ has been restored, the electrical inspector advises that you conduct a visual safety check on all external electrical equipment (bore pumps, power points, external ground lighting) within your property prior to turning on. If you find any damaged electrical equipment you must contact an electrical contractor to have the problem rectified.

Power fluctuations may occur when power is restored, so it’s helpful to unplug sensitive appliances prior to reconnecting.

When reconnected, turn on appliances progressively, starting with lights and small appliances. If you experience any shocks, zaps or tingles report them immediately on 13 13 51.

*18/12/19 - 10.30am update*

Our crews have made significant progress in reconstructing fire-damaged parts of the network in Breakwater/Seatrees estates. We aim to have power safely restored to the estates tomorrow.

Our priority has been to repair and restore the network along Breakwater Drive and parts of Indian Ocean Drive to get power back on to as many customers as quickly and as safely as possible. We have more than 70 ground personnel working in the area today.

Around 250 customers remain without power.

We advise motorists to take care as there is heavy machinery and large vehicles entering and exiting the area. There will be traffic management in place.

Once this work is completed, we will continue to rebuild the entire network in the area, which may mean that some individual rural connections may be off until later in the week.

Our electrical inspectors completed their final inspections yesterday in Breakwater/Seatrees estates. They have left tags with information for homeowners on what, if anything, they need to do before reconnection can occur.

*16/12/19 - 4.00pm update*

Crews have been on site since early this morning to reconstruct the network damaged by the fire.

More than 150 power poles and 10 kilometres of powerlines have been destroyed by the bushfire.

Our priority is repair work to restore the network along Breakwater Drive and parts of Indian Ocean Drive to get power back on to as many customers as quickly and as safely as possible.

We cancelled planned outage works in the metropolitan area to boost crews in Breakwater and Seatrees – we now have more than 70 ground personnel working in the area.

To assist with the speed of reconstruction works, we have been stockpiling resources and assets at a temporary depot near the Two Rocks townsite.

We advise motorists to take care in the area as there will be heavy machinery and large vehicles entering and exiting the area. There will be traffic management in place.

Even with the extra resources and preplanning, the extensive damage means it may be several days before we are able to reenergise the line ready for reconnection to the underground network in the area.

Once this work is completed, we will continue to rebuild the entire network in the area, which may mean that some individual rural connections may be off until later in the week.

Our WA Electrical Inspectors were on the ground today to inspect homes and have left tags with information for homeowners on what, if anything, they need to do before reconnection can occur.

Our thoughts continue to be with those families that are displaced by the fire emergency and are without power because of damage to the network.

We are doing everything we can to repair the damage and restore power to these customers as soon as possible. 

Western Power representatives will continue to have a presence at community events in Quinns Rocks and Gingin to provide information and to support our customers and other community members.

*16/12/19 - 10.45am update*

Our crews have gained safe access to the fire zone and have started to work to reconstruct the fire-damaged network in the Breakwater and Seatrees estates in Two Rocks this morning.

Early scoping teams have identified more than 150 power poles and 10 kilometres of powerlines that were destroyed by a bushfire, which has been burning in the area since last Wednesday.

There are currently around 250 properties without power in the area. The focus of repair work will be to restore the backbone of the network along Breakwater Drive and parts of Indian Ocean Drive and get power back to as many customers as quickly and as safely as possible.

We have cancelled a number of planned outage works in the metropolitan area for the coming days and redirected these teams to Breakwater and Seatrees. This has given us more than 70 ground personnel, including 10 network construction crews, for the reconstruction effort.

To assist with the speed of reconstruction works, we have been stockpiling resources and assets our crews will need to rebuild the network at a temporary depot near the Two Rocks townsite.

We advise motorists to take care in the area as there will be heavy machinery and large vehicles entering and exiting the area. There will be traffic management in place.

Even with the extra resources and preplanning, the extensive damage means it will be several days before we are in position to reenergise the line ready for reconnection to the underground network in the area.

Once this work is completed, we will continue work to rebuild the entire network in the area which may mean that some individual rural connections in the area may be off until later in the week.

Our WA Electrical Inspectors will be on the ground today to inspect homes and will leave tags with information for homeowners on what, if anything, they need to do before reconnection can occur.

Our thoughts are with those families that are currently displaced by the fire emergency and are without power because of damage to the network.

We are doing everything we can to repair the damage and restore power to these customers as soon as possible. 

Western Power representatives will be at the community events today at the Gumblossom Community Centre in Quinns Rocks to provide information and to support our customers and other community members.

*16/12/19 - 5.45am update*

Our crews have been able to gain safe access to the fire zone around Breakwater and Seatrees in Two Rocks this morning to commence work to reconstruct the network damaged by fire.

Early scoping teams have identified over 150 power poles and 10 kilometres of powerlines that have been destroyed by a bushfire which has been burning in the area since Wednesday.

There are currently just over 250 properties without power. The focus of repair work will be to restore the backbone of the network along Breakwater Drive and parts of Indian Ocean Drive and get power back to as many customers as quickly and as safely as possible.

We have cancelled a number of planned outage works in the metropolitan area for the coming days and redirected these teams to Breakwater and Seatrees.

This has given us more than 70 ground personnel, including 10 network construction crews, for the reconstruction effort.

In the lead up to today, we have been stockpiling the resources, assets and buildings our crews will need to rebuild the network at a temporary depot near the Two Rocks townsite.

We would like to advise motorists to take care in the area as there will be heavy machinery and large vehicles entering and exiting the area. There will be traffic management in place.

Even with the extra resources and preplanning, the extensive damage means it will be several days before we are in position to reenergise the line ready for reconnection to the underground network in the area.

Once this work is completed, we will continue work to rebuild the entire network in the area which may mean that some individual rural connections in the area may be off until later in the week.

As more access to the area is granted by DFES, our WA Electrical Inspectors will be inspecting homes and will leave tags with information for homeowners on what, if anything, they need to do  before reconnection can occur.

Our thoughts are with those families that are currently displaced by the fire emergency and are without power because of damage to the network.

We are doing everything we can to repair the damage and restore power to these customers as soon as possible. 

Yesterday evening the our crews were able to reenergise the network near Yanchep after replacing over 30 poles and associated powerlines which will allow customers in this area to reconnect to the network when there home is safe to do so.

*15/12/19 6.30pm update*

There's approximately 250 properties are without power as a result of extensive damage to the network caused by the fire.

Early scoping teams have identified over 150 power poles and 10km's of powerlines that have been destroyed.

Materials for the work are being delivered today. Once it’s safe to enter the fire zone, our repair crews are ready to start repairing the network in preparation for customers to reconnect.  

We have cancelled a number of planned outages in the metro area for the coming days so we can redirect those teams. Over 70 ground personnel will be sent to assist with the restoration efforts.

While work is being done to restore the network, electrical inspectors will inspect each individual property to determine if power can be safely reconnected. Electrical inspectors will commence this work on Monday 16 December and continue on through to Tuesday 17 December. We can only reconnect power to a property if an Electrical Inspector has deemed it safe to do so.

When homeowners can return to their homes, they need to look for a tag or notification on the status of their electricity supply. If you are unsure whether your property has been inspected, please call 13 13 51. 

Western Power representatives will be attending the following community tomorrow (Monday 16 December):

- 10am, Gumblossom Community Centre, 17 Tapping Way, Quinns Rock

- 2.30pm, Granville Civic Centre, Weld Street, GinGin

If you have specific questions please refer them to our representatives on-site.

Specific information for homeowners returning to homes in the area

Our Electrical Inspectors will continue to assess the electricity supply as they are allowed into the fire area.

When homeowners are allowed to return to their homes, they need to look for a tag or notification on the status of their electricity supply.

  • If there is orange tag, works will be required before the house can be reconnected. The homeowner will need to contact an electrician prior to being reconnected to the grid.
  • If there is an information tag, the house is safe to reconnect to the network when supply is restored.
  • If homeowners do not have either tag, this means an electrical inspector has yet to attend. They should not attempt to reconnect power until it has been inspected.

Yanchep area

*16/12/19 - 4.00pm update*

All remaining 12 customers in the Yanchep area affected by power outages due to the bushfire are now reconnected to the network.

*16/12/19 - 10.45am update*

Our crews reenergised the network near Yanchep yesterday evening after replacing more than 30 poles and associated powerlines, enabling the remaining 12 customers in the area to reconnect to the network when their home is safe to do so.

Specific information for homeowners returning to homes in Yanchep

  • Even though our infrastructure has been replaced homeowners’ power may not be back on. There are additional steps that some homeowners may need to take.
  • When homeowners can return to their homes, they need to look for a tag or notification on the status of their electricity supply.
    • If there is an orange tag, the homeowner or other person in charge must arrange for an electrical contractor to complete the required works. Once all defects outlined in the information pack have been rectified your supply can be reconnected.
    • If there is an information tag, your connection has been deemed safe and you will be reconnected when the power supply is restored.
    • Not all homes will have a tag.  This may mean that your property is yet to be inspected or that your service is considered safe.
    • If you are unsure whether your property has been inspected, please call 13 13 51. 
    • Power fluctuations may occur when power is restored, so it’s helpful to unplug sensitive appliances prior to reconnecting. When reconnected, turn on appliances progressively, starting with lights and small appliances.
    • If you experience any shocks, zaps or tingles report them immediately on 13 13 51.
  • Customers affected by power outages lasting 12 continuous hours or more may be eligible for an $80 service standard payment. This is a State Government initiative, a goodwill gesture, to acknowledge the impact of an extended outages and is not intended to replace all the contents of your fridge.

*15/12/19 - 6.30pm update*

Our crews have completed construction work and have commenced reenergisation of the network ready for the remaining 12 customers without power to be reconnected.

Specific information for homeowners returning to homes in the fire affected area

  • Even though our infrastructure has been replaced homeowners’ power may not be back on. There are additional steps that some homeowners may need to take.
  • When homeowners can return to their homes, they need to look for a tag or notification on the status of their electricity supply.
  • If there is an orange tag, the homeowner or other person in charge must arrange for an electrical contractor to complete the required works. Once all defects outlined in the information pack have been rectified your supply can be reconnected.
  • If there is an information tag, your connection has been deemed safe and you will be reconnected when the power supply is restored.
  • Not all homes will have a tag. This may mean that your property is yet to be inspected or that your service is considered safe.
  • If you are unsure whether your property has been inspected, please call 13 13 51.
  • Power fluctuations may occur when power is restored, so it’s helpful to unplug sensitive appliances prior to reconnecting. When reconnected, turn on appliances progressively, starting with lights and small appliances.
  • If you experience any shocks, zaps or tingles report them immediately on 13 13 51.
  • Customers affected by power outages lasting 12 continuous hours or more may be eligible for an $80 service standard payment. This is a State Government initiative, a goodwill gesture, to acknowledge the impact of an extended outages and is not intended to replace all the contents of your fridge. Find out more and lodge a claim.  
  • You will need your meter number and bank details to do this. We can help you fill out the form over the phone – please call 13 13 51 for assistance.

Collie fire

*15/12/19 - 6.30pm update*

We are aware of a fire that is burning near one of our 330kV transmission lines near Collie, which we will continue to monitor.

For more information

  • View our power outages map
  • Follow us on social media for updates on outages
  • Call our 24/7 Perth Contact Centre for more information on: 13 13 51

Mogumber area

*16/12/19 - 4:00pm update*

Around 356 customers remain without power in the Mogumber area north of Northam due to bushfire related damage to the network.

Crews are patrolling and assessing the damage. We have identified at least 17 poles that have been damaged.

We are working as quickly and safely as possible but current bushfire restrictions and vehicle movement bans means that we have altered our work practices to be in line with community expectation to reduce the risk of bushfire and may not be able to reenergise until the Fire Danger Rating falls to a safe level which is expected to later this evening.

Areas affected include Wannamal, Mogumber, Red Gully, Gillingarra, Mindarra, Mooliabeenee, Regans Ford, Yathroo, Cullalla, Bindoon, Yarawindah and New Norcia.

*16/12/19 - 10.45am update*

Around 700 customers are without power in the Mogumber area north of Northam. Areas affected include Wannamal, Mogumber, Red Gully, Gillingarra, Mindarra, Mooliabeenee, Regans Ford, Yathroo, Cullalla, Bindoon, Yarawindah, New Norcia, Calingiri, Yerecoin, Old Plains, Piawaning, Glentromie, Carani, Waddington and Lake Hind.

We are working to repair damage to the network and restore power. We are working as quickly and safely as possible but current bushfire restrictions and vehicle movement bans mean that we have altered our work practices to be in line with community expectation to reduce the risk of bushfire and may not be able to reenergise until the Fire Danger Rating to fall to a safe level which is expected to later this evening.

Calingiri area

*16/12/19 - 4:00pm update*

We are working to identify and repair a fault in the Calingiri area which is affecting around 300 customers.

Crews are patrolling and assessing the damage. 

We are working as quickly and safely as possible but current bushfire restrictions and vehicle movement bans means that we have altered our work practices to be in line with community expectation to reduce the risk of bushfire and may not be able to reenergise until the Fire Danger Rating to fall to a safe level which is expected to later this evening.

Areas affected include Calingiri, Yerecoin, Old plains, Piawaning, Glentromie, Carani, Waddington and Lake Hinds.