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Power outage update - 30 January 2020

5.15pm update

Our crews will continue to work this evening to restore power to the remaining 2,500 customers affected in the Perth metropolitan area.

More than 19 crews (around 110 crew members) were dispatched throughout across Perth to make safe, assess and repair around 60 weather damaged poles caused by last night and today’s weather.

1.30pm update

Our crews are continuing to restore power to affected customers. We currently have around 14,000 customers without power, down from the 50,000 we had over the course of last night.

All available crews in the metropolitan area and north to Kalbarri, including those who were scheduled to complete other planned work, have been redirected to assess, make safe and repair damage ahead of restoring power.

We are managing around 100 pole top fires in various locations across the network that have been damaged through humidity and moisture.

The misty light drizzling rain, combined with dust and pollution create a paths or “tracks” on the insulators which lets electricity jump across causing damage to poles.

We encourage people affected to view our power outages page, and locations will be updated with estimated restoration times as soon as possible.

Our network maintenance programs are constantly improving the way assets are managed, including the 860,000 poles in the network.

On top of the scheduled $400 million per year poles and wires maintenance, we have a $90 million per year preventative program which includes applying silicone coating to insulators, managing trees and vegetation near wires, and high-pressure cleaning of insulators. We’re also continuing our pole top fire modelling research to improve our ability to predict periods of risk where weather may affect the network.

Customers who have experienced an extended outage can apply for an extended outage payment.

If you see a fallen power line, please Make The Safe Call to Western Power on the emergency 24/7 number 13 13 51.

9.00am update

Crews are continuing to restore power to around 21,000 customers affected by outages caused by pole damage from the recent weather experienced across Perth and Midwest areas overnight.

Crews in the metropolitan area and north to Kalbarri who were scheduled to complete other planned work have been directed where possible to repair the damage.

We encourage people affected to view our power outages page, and locations will be updated with estimated restoration times as soon as possible.

We appreciate that power outages are never convenient, and please be assured all available teams on the ground and in our network control centre are working to restore power safely to affected communities.

7.45am update

Western Power crews are working to restore power to around 22,500 customers.

The outages have been caused by pole damage from the weak weather front that passed through the Perth metro area overnight.

All crews who were scheduled to complete other planned work have been directed to repair the damage and ensure the safe restoration of power as quickly as possible.

We are dealing with around 100 poles, in various locations throughout the metro area that have been damaged through humidity and moisture. There were around 50 pole top fires.

When we have misty and/or humid conditions (generally along the coast) or light drizzling rain, this can combine with dust and pollution and create a paths or “tracks” on the insulators which lets electricity jump across.

At peak, around 50,000 homes and businesses were affected overnight with around 27,000 being restored by back-feeding power around the damaged sections of the network.

As at 7.45am, the most affected suburbs are Thornlie, Canning Vale, Wandi, Trigg and Spearwood.

We encourage people affected to view our power outages page for estimated restoration times. 

If you see a fallen power line, please Make The Safe Call to Western Power on the emergency 24/7 number 13 13 51.