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Mid West power outage

Update 3.00pm, 2 Feb

Power has been to restored to almost all 7,000 customers in the Mid West region who were affected by outages resulting from weather damage to the network last Wednesday/Thursday.

Around 70 affected customers remain without power. We are sorry to advise that 30 of these customers located in the Ajana area will be without power overnight due to today’s high Fire Danger Rating and Total Bushfire Bans (TFB) in place.

We are working as quickly and safely as possible but due to current weather conditions and TFBs we have altered our work practices to reduce the risk of bushfire. As a result we are unable to reenergise until the Fire Danger Rating to fall to a safe level which is not expected until midnight.

More than 25 crews have spent the last 48 hours repairing around 80 weather-damaged poles across an area spanning 55,000 sq km. They will continue into this evening and tomorrow within fire restrictions.

There is an additional outage in the region not related to recent weather events affecting customers north of Geraldton in the Northampton area. A helicopter has been dispatched to inspect the lines to identify any faults.

We thank our customers for their patience during the past few days. It is never convenient to have power outages and in these circumstances where poles are damaged in various locations across the region combined with high weather conditions it takes time to safely repair and restore power.

Customers who have experienced an extended outage can apply once power is reconnected for an extended outage payment online

Update 8.00am, 2 Feb

Our crews and network operators are continuing to restore power safely to around 80 customers across the Mid West who remain affected by power outages. The outages were caused by damage from weather events experienced during Wednesday night and Thursday, and spanned approximately 55,000 square kilometres of our network.

Current status:

  • Geraldton - 44 customers without supply and 11 incidents to attend.
  • Moora - 22 customers without supply and 5 incidents to attend.
  • Three Springs - 7 customers without supply and 11 incidents to attend.
  • Northam - 7 customers without supply and 11 incidents to attend.

The geographical spread of the remaining faults, combined with the Total Fire Bans that have been declared for today in some areas including Geraldton, Chapman Valley and Northampton, may delay some restorations.

We appreciate that power outages are never convenient, and all available teams on the ground and in our network control centre are working to restore power safely to affected communities.

Customers who have experienced an extended outage can apply once power is reconnected for an extended outage payment online

Update 5.30pm, 1 Feb

Our crews and network operators are continuing to restore power safely to around 300 customers across the Mid West who remain affected by power outages. The outages were caused by damage from weather events experienced during Wednesday night and Thursday, and spanned approximately 55,000 square kilometres of our network.

Around 25 crews worked to repair weather damaged poles and attend to other repairs with nearly 1,000 customers already reconnected today, particularly within the Shires of Moora, Three Springs and the City of Greater Geraldton.

Current status

  • Geraldton - 106 customers without supply and 12 incidents to attend
  • Moora - 112 customers without supply and 10 incidents to attend.
  • Three Springs - 54 customers without supply and 11 incidents to attend
  • Northam - 22 customers without supply and 12 incidents to attend

We will continue working into the night and tomorrow.  Customers who have not had their power restored by 8.00pm should prepare to be without power overnight. Due to the scale of repairs required, it is likely some customers may be without power until late Sunday.

Total Fire Bans have been declared for some areas tomorrow including Geraldton, Chapman Valley and Northampton and may delay some restorations.

We appreciate that power outages are never convenient, and all available teams on the ground and in our network control centre are working to restore power safely to affected communities.

If people see a fallen power line, please Make The Safe Call to Western Power on the emergency 24/7 number 13 13 51.

Update 1.15pm, 1 Feb

Our crews and our network operators are continuing to restore power safely to around 700 customers across the Mid-West who remain affected by power outages. The outages were caused by damage from weather events experienced during Wednesday night and Thursday, and spanned approximately 55,000 square kilometres of our network.

Two helicopters have been patrolling power lines in the Mid-West with more than 500 customers already reconnected today. Around 25 crews are working to repair weather damaged poles and attend to other repairs.

More than 28 poles and 30 other reports of damaged equipment still require repairs and crews are working as quickly and safely as possible to restore power. Due to the scale of repairs required, it is likely some customers may be without power until late Sunday.

Current status

  • Geraldton - 167 customers without supply and 18 incidents to attend
  • Moora - 339 customers without supply and 12 incidents to attend
  • Three Springs -  95 customers without supply and 4 incidents to attend
  • Northam - 19 customers without supply and 16 incidents to attend   
  • Helicopters are patrolling north of Geraldton and in Moora

A Severe Fire Danger rating has been forecast for the Coastal Central West North District for tomorrow which is the greater part of Geraldton which may delay some restorations. These are likely to impact restorations in the Geraldton area between 12:00 and 17:00.

We appreciate that power outages are never convenient, and all available teams on the ground and in our network control centre are working to restore power safely to affected communities.

Our network maintenance programs are constantly improving the way assets are managed, including the 860,000 poles in the network.

On top of the scheduled $400 million per year poles and wires maintenance, we have a $90 million per year preventative program which includes applying silicone coating to insulators, managing trees and vegetation near wires, and high-pressure cleaning of insulators. We’re also continuing our pole top fire modelling research to improve our ability to predict periods of risk where weather may affect the network.

As soon as power has been restored, customers who've experienced an outage longer than 12 hours can apply for an extended outage payment.

If you see a fallen power line, please Make The Safe Call to Western Power on the emergency 24/7 number 13 13 51.

Update 8.30am, 1 Feb

Our crews and network operators are continuing to restore power safely to around 1200 customers across the Mid West who remain affected by outages. More than 6000 customers in the region have had power restored over the last 36 hours.

Around 20 crews are in the region today working to repair weather damaged poles including crews from Perth and the south - including Kojonup, Picton and Vasse. We have also doubled our network operations capacity.  

The additional capacity will continue tomorrow as we progressively restore across all affected areas, meaning some customers may be without power until late Sunday.

Impacted areas include:

  • Geraldton 190 customers without supply and 20 incidents to attend
  • Moora 967 without supply and 19 incidents to attend.
  • Three Springs 150 customers without supply and 13 incidents to attend
  • Northam 38 customers without supply and 16 incidents to attend 

We have deployed our helicopter to track the Moora 612 feeder. 

A Severe Fire Danger rating has been forecast for the Coastal Central West North District for tomorrow which is the greater part of Geraldton which may delay some restorations. These are likely to impact restorations in the Geraldton area between 12:00 and 17:00

One of the issues is that we’re responding to identified faults, but along the way we’re finding further additional damaged poles and wires from the same event. We have mobilised two helicopter crews to speed up customer restoration efforts. One of the helicopter will be used in the Moora area today.

The extended outages are a result of multiple pole damage from the coast across to inland Wheatbelt areas following light, drizzly weather earlier which can trigger pole top fires. We have around 68 poles, plus associated damage, which are being repaired.

We appreciate that power outages are never convenient, and please be assured all available teams on the ground and in our network control centre are working to restore power safely to affected communities.

Western Power’s network maintenance programs are constantly improving the way assets are managed, including the 860,000 poles in the network.

On top of the scheduled $400 million per year poles and wires maintenance, we have a $90 million per year preventative program which includes applying silicone coating to insulators, managing trees and vegetation near wires, and high-pressure cleaning of insulators. We’re also continuing our pole top fire modelling research to improve our ability to predict periods of risk where weather may affect the network.

If people see a fallen power line, please Make The Safe Call to Western Power on the emergency 24/7 number 13 13 51.

As soon as power has been restored, customers who've experienced an outage longer than 12 hours can apply for an extended outage payment.

Update 5.00pm, 31 Jan

Our crews and network operators are continuing to restore power safely to around 2500 customers across the Mid West affected by outages.

The extended outages are a result of multiple pole damage from the coast across to inland wheatbelt areas following light, drizzly weather earlier which can trigger pole top fires. We have identified damage to around 80 poles, plus associated damage, which are being assessed and repaired. No further pole top fires have been reported today.

Crews have restored over 5000 customers over the last 24 hours, and today’s teams have been boosted with all available crews from Perth and the south - including Kojonup, Picton and Vasse -  as well as double our network operations capacity. The additional capacity will continue into the weekend’s response as we progressively restore across all affected areas, meaning some customers may be without power until late Sunday.

One of the issues is that we’re responding to identified faults, but along the way we’re finding further additional damaged poles and wires from the same event.

Today our crews have restored customers within the Shires of Chapman Valley, Moora, and Wongan-Ballidu.

We also mobilised two helicopter crews in the Three Springs, Moora and Geraldton areas to speed up customer restoration efforts.

Customers who have experienced an extended outage can apply once power is reconnected for an extended outage payment. 

Update 8.45am, 31 Jan

Our crews and network operators are continuing work to restore power safely to around 2900 customers across the Mid West.

Crews worked into the night to restore power to around 4500 customers, and today’s teams have been boosted with additional crews from Perth and the south - including Kojonup, Picton and Vasse -  and double our network operations capacity.

The main affected areas include the Shires of Perenjori, Dalwallinu, Moora, Victoria Plains, Wongan-Ballidu, Northampton, Mingenew and City of Greater Geraldton.

Update 5.15pm, 30 Jan

Our crews and network operators will continue to respond to faults this evening and tomorrow across widespread areas of the Mid-West, with approximately 7000 customers remaining without power.

Affected customers have been notified by SMS, advising that if power has not been restored by 7pm, it’s likely to remain off overnight.

Update 1.30pm, 30 Jan

Our crews and network operators are continuing to respond to faults across widespread areas of the Mid West, with approximately 8000 customers affected. 

The outages were caused by damage to multiple poles from the recent weather experienced across the central and lower Mid West regions last night and earlier this morning.

With a large number of faults reported, including pole top fires and lines down, unfortunately customers in the region should prepare for an extended outage, most likely overnight and into tomorrow.  

The longer outage period is due to the geographical spread of faults, combined with difficult weather conditions continuing to impact restoration efforts throughout the day.

Our unique Western Australian weather patterns mean that when we have misty and/or humid conditions (generally along the coast) or light drizzling rain, this can combine with dust and pollution and create a paths or “tracks” on pole insulators which lets electricity jump across causing damage to poles.

Extra crews have been dispatched from Perth and southern areas to assist, and our priority is to make all affected areas safe and then restore power as quickly as possible.

We appreciate that power outages are never convenient, and please be assured all available teams on the ground and in our network control centre are working 24/7 to restore power safely to affected communities.

Our network maintenance programs are constantly improving the way assets are managed, including the 860,000 poles in the network.

On top of the scheduled $400 million per year poles and wires maintenance, we have a $90 million per year preventative program which includes applying silicone coating to insulators, managing trees and vegetation near wires, and high-pressure cleaning of insulators. We’re also continuing our pole top fire modelling research to improve our ability to predict periods of risk where weather may affect the network.

View our information on how to prepare for an extended power outage

As soon as power has been restored, customers who've experienced an outage longer than 12 hours can apply for an extended outage payment.

If you see a fallen power line, please Make The Safe Call to Western Power on the emergency 24/7 number 13 13 51.