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Improving your online experience

Our website is one of our most important ways to stay connected with you – our customers.

It’s the central place for submitting online applications, finding information and services related to your power supply, and demonstrating our innovative energy projects.

We’ve listened to customer feedback to redesign our site in a way that makes it even easier for you to find the information and services you need to interact with us. All the important information is here, just packaged up a little differently.

So what’s changed?

Besides the obvious refreshed design, we’ve made some structural tweaks to help you find where you’re going more easily, including:

  • A refined site structure to make the site more intuitive for you to navigate to your chosen destination, whether you’re a home owner, run a business or developing land.
  • A new Industry section, where customer groups like electrical contractors, large businesses and land developers can find the forms, guidelines and FAQs relevant to their work in one central place.
  • Online Services – A new central hub for all of your transactional forms and services.

Take some time to explore our improved site for yourself. 

What do you think of our refreshed website?

If you have a spare two minutes, please share your feedback on the website – what you like, what you don’t and any enhancements you would like to see in the future. We appreciate you taking the time to help us improve our website. 

Complete survey now