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Western Power responds as storms affect 60,000 customers

4.00pm

Western Power crews are working as safely and quickly as possible to restore power to more than 60,000 customers across Perth and the South West after storms today caused significant damage across the electricity network. 

Strong winds have brought down trees and debris has flown into the overhead electricity network causing a high number of fallen powerlines and damaged power poles, particularly in the Perth metropolitan area.

Western Power’s Head of Operational Maintenance Gair Landsborough said emergency crews had been busy repairing fallen powerlines and responding to emergency calls since the damaging winds started about 6.30am.

“A fallen powerline creates a significant risk to the community and clearing that serious safety hazard is our number one priority,” Mr Landsborough said.

“We are prioritising our work with a safety focus which means that there will be delays in restoring power to some customers especially with the high number of incidents and more severe weather forecast this evening.” 

Of the 60,000 customers affected as at 3pm today, 55,000 are in the Perth metropolitan area with the remaining in regional communities. 

Mr Landsborough said that a very high number of calls, more than 17,000, had been made to Western Power’s Perth-based emergency call centre. 

“We ask customers to continue reporting fallen powerlines and other hazards on the electricity network to 13 13 51, but we are working with a large number of calls so we thank you for your patience as we respond to every customer.”

Mr Landsborough said that due to the large number of incidents and hazards across the network, power restoration times for the majority of customers would be difficult to predict until the risk to the greater community from fallen powerlines had been addressed.

“Our crews are working in some difficult and trying conditions, but we will continue to work today and through the night to restore power for our customers when safe to do so,” he said. 

For the latest information on outages, customers can download the Western Power App from their smartphone store or visit Western Power’s website, www.westernpower.com.au.

Safety information

  • If you see fallen powerlines, stay clear and make the safe call to Western Power's emergency line on 13 13 51
  • If powerlines fall across your car, stay inside the car until help arrives 

For more safety tips and information on power outages, visit us at www.westernpower.com.au/makethesafecall, and follow us on Twitter @westernpowerwa and Facebook on Western Power WA.

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