Have your say and help make Western Power more accessible and inclusive.
We are developing a new Disability Access and Inclusion Plan (DAIP) for 2010 – 2015. The plan will replace our Disability Access and Inclusion Plan 2007 - 2010 (PDF 800kb or WORD 276kb) and supports our ongoing commitment to providing accessible and inclusive services and information.
Before we can develop new strategies that promote access and inclusion, we need to know if you find our services and information easy to access, and if not, why not. Your feedback via the short survey below would be appreciated.
Our Disability Access and Inclusion Plan 2007 - 2010 (PDF 800kb or WORD 276kb) outlines how we will identify and overcome access and inclusion barriers and was developed via consultation with our staff, customers, disability service agencies and the broader community.
Please note: The plan is available in alternative formats on request, such as large print, electronic format (disk or emailed), audio or Braille.
The plan formalises our commitment to providing all members of the community with equal access to our:
Each year we will develop an implementation plan detailing the individual actions we will undertake, who will be responsible for them and when they will be achieved.
The implementation plan will support the key outcomes of our three-year Disability Access and Inclusion Plan, which will be reviewed in 2010.
The Disability Services Act requires our DAIP to be implemented by our contractors as well as our staff. When contractors provide services to the public on our behalf, they are to adhere to our DAIP. By 30 May each year, contractors are required to submit a Contractor Report (PDF 45kb) to Western Power on the DAIP outcome areas that they have supported. More information
Western Power welcomes your feedback. If you would like to comment on our Disability Access and Inclusion Plan, make a suggestion to improve access, or praise us on an initiative, please contact us by one of the following methods:
We aim to provide all our information in a format that is easy to read and understand. More information.
To view PDF files you will need Adobe Acrobat Reader.
Customers with accessibility issues.
Page update on 16 March 2010