Disconnections
There are two types of disconnection – temporary and demolition.
Temporary disconnection
It is sometimes necessary to temporarily disconnect your power supply to complete renovations and maintenance work.
How to apply
For a temporary disconnection during work hours, complete the online network services form.
For a temporary disconnection outside working hours (to save disruption to your business), complete an isolation of services form and send with a copy of the Electrical Contractor’s Preliminary Notice.
Demolition disconnection
Demolition disconnections must be arranged through your electricity retailer. Before arranging a disconnection, the property owner or tenant (whoever has the electricity account) must finalise their account. If you are using a demolition company, they will usually organise this for you.
Types of demolition disconnections
| Overhead areas | Requires the removal of the meter and the overhead service cable. |
|---|---|
| Underground areas (residential) | It is the responsibility of the owner to remove the underground cable between the pillar and the building; however, arrangements need to be made for the disconnection and removal of the metering equipment. |
| Existing CT metering | If the metering installation has a CT (typically large commercial premises) then the property owner needs to: - get a quote for removal of the CT meter using the obtain a quotation for CT meter removal form - make arrangements for the removal of the underground consumer mains. |
| Direct cabling | Some commercial premises, especially in the Perth and Fremantle CBDs, are fed via an underground cable directly from the street mains. If you think this may be the case, call 13 10 87 to arrange removal of the cable. |
How much will it cost?
Projects are assessed and quoted on a case-by-case basis.
| Purpose | Service | Cost |
|---|---|---|
| Supply disconnect/reconnect | Disconnection/reconnection of overhead service leads or underground consumer mains at the customer request (up to 63 amp). | $250 (inc GST) |
| Removal of CT metering | Complete an obtain a quotation for CT Meter removal form. | Quoted (inc GST) |
All network charges will be charged to the person making the application.
Other costs
Additional charges may be incurred in the following instances:
| Type of fee | Service | Cost |
|---|---|---|
| Part payment arrangement fee | Charged for changes made by the customer to the normal payment scheme offered | $550 (inc GST) |
| Project cancellation fee | Charged if the customer cancels or changes the job before construction starts and/or if any design costs are incurred | $550 (inc GST) plus design costs |
| Administration fee | An administration fee may also be charged if the job is cancelled or changes are made after construction starts and/or any costs are incurred prior to cancellation or scope change | $550 plus costs incurred (GST inc on admin only) |
For more information
Contact our customer services centre on 13 10 87 or enquiry@westernpower.com.au.
