Network Services (Distribution)
Field Service Crew hours of operation
- Business hours - 8am to 3pm, Monday to Friday (excluding public holidays). This applies when both disconnection and reconnection times fall within business hours.
- After hours - either preferred disconnection time or preferred reconnection time fall outside business hours.
Fixed price services
|Business hours||After hours|
Isolation from supply
|Isolate a direct metered LV supply (overhead or underground)||$500*||$750*|
|Isolate CT metered LV supply (overhead or underground)||$700*||$1,050*|
|Isolate underground HV supply||$700*||$1,050*|
|Isolate overhead HV supply||$900*||$1,350*|
Relocation of meter
|Relocate a direct meter (overhead or underground)||$500*||$750*|
|Convert phase of supply|
|Convert residential underground phase to standard||$450||$675|
|Convert residential overhead phase to standard||$550||$825|
Connect new consumer mains
|Connect new consumer underground mains to pillar||$450||N/A|
Install temporary supply
|Install temporary standard overhead supply (1 or 3 phase)||$550*||N/A|
Business hours: Preferred disconnection and reconnection time fall within business hours
After hours: Either preferred disconnection time or preferred reconnection time fall outside business hours
*Charges are inclusive of GST
To request one of the above fixed price services, visit Online Network Service Request.
By making this applicationthe electricity supply to the property may be temporarily interrupted to allow the work to be undertaken. If the power is interrupted you confirm this will not adversely affect anyone at the property who relies on Life Support Equipment.
Overhead to underground project
If you wish to request an isolation or connection or consumer mains into pillar as part of an overhead to underground (pole to pillar) project, you do not need to submit a network service form as the cost of connection is included in the project charge. Please note your request on your Notice - quoting the relevant project number.
For all other requests, please complete a quotation form.