Contact us
| Contact reason | Contact number |
|---|---|
| Faults and emergencies, power interruptions, estimated restoration times | 13 13 51 (24 hours)* |
|
Power Quality (lights flickering, appliance failure or television and radio interference) |
Online form or |
| Street light faults |
Online form or |
|
Graffiti |
Online form or |
| General and technical enquiries (No fault information) |
13 10 87* (7am-5pm Monday to Friday) |
| Trees that are close to powerlines (No fault information) | |
| Dial Before You Dig (No fault information) | 1100 |
| Media enquiries (No fault information) | media@westernpower.com.au |
| Complaints and feedback | Online form or 13 10 87* |
| Website feedback |
* Local call charges apply from a landline phone. Mobile phones may incur a higher charge.
Accessibility
We aim to provide information, facilities and services that are fully accessible.
- if you have a speech or hearing difficulty, contact us on TTY 1800 13 13 51
- if you require interpreting services phone 13 14 50
- More information
Postal address
Main Western Power Mailing Address
GPO Box L921, Perth, WA 6842
Western Power Complaints and Resolutions
Locked Bag 2520, Perth, WA, 6001
Meter Reading Services (Self-Read Meter Cards)
Reply Paid 8285, Perth BC, 6849
Head Office - Location
363 Wellington Street, Perth, WA, 6000
How to report a problem
Wondering what to do if you see a fallen powerline? We have advice on what to do in a range of situations and how to report it.
